The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Experience
“The spa treatments were excellent, leaving me completely rejuvenated and relaxed after a long day.” view full review
Delicious Breakfast
“The breakfast selection was impressive, especially enjoying the granola paired with creamy Greek yogurt.” view full review
Stunning Heated Pool
“The heated outdoor pool was perfect for a leisurely swim, offering a beautifully tranquil setting.” view full review
Comfortable Oasis
“Our room was superbly comfortable with a lovely bathroom and an inviting mezzanine sitting area that enhanced our relaxation.” view full review
General
Non-smoking property
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Air conditioning in public areas
Luggage storage
Fireplace
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Horseback riding
Guest Parking
Refrigerator
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Paid babysitting/ Child services
Board games
Spa & Leisure
Outdoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Room features
Heating
Garden furniture
Ironing facilities
Bathroom
Private bathroom
Hair dryer
Self-catering
Refrigerator
Media
Flat-screen TV
Show more
Location
Southam Road,
Cheltenham,
United Kingdom,
GL52 3NJ,
Gloucestershire
Map view
Southam Road,
Cheltenham,
United Kingdom,
GL52 3NJ,
Gloucestershire
City landmarks
Park
Pittville Park
2.6
km
Pittville Pump Room East Approach Drive Pittville Park
Pittville Pump Room
2.4
km
Promenade
Boer War Memorial
1.5
km
Castle
Sudeley Castle
6.3
km
Church
St Mark's Church
1.4
km
Cleeve Hill camp near Cheltenham
1.3
km
Cleeve Cloud
1.3
km
Brickhampton Court Golf Club
2.2
km
Cleeve Cloud Golf Club
2.4
km
Prestbury United Reformed Church
1.6
km
Church
United Reformed Church
1.6
km
Cross Dyke
1.6
km
Cheltenham Racecourse
Cheltenham Festival
1.9
km
Toposcope
1.7
km
Whistling Down Cottage
2.0
km
The Ring
1.8
km
Gloucestershire Warwickshire Railway
1.8
km
Museum
Holst Birthplace Museum
3.2
km
Stadium
The Abbey Business Stadium
2.6
km
Cleeve Hill Golf Club
2.0
km
Gallery
The Wilson
3.8
km
Pittville Student Village
2.1
km
Washpool
2.1
km
Harvest Field Church
2.1
km
Nest for Pittville
2.1
km
Cheltenham Racecourse
2.8
km
Bishops Cleeve Methodist Church
2.3
km
Spa Centre
The Cheltenham Spa
3.4
km
Nearby
Church
Church Of The Ascension
510 m
Southam and Cleeve Hill War Memorial
580 m
Restaurants
The Restaurant at Ellenborough Park
230 m
Southam Road
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Cozy atmosphere
Panoramic views
Room temperature too warm
Dining cleanliness concerns
7.4/10
Very good
Rooms
7.3
Location
8.3
Service
7.3
Dining
6.7
Guest reviews
7.4/10
based on 6 reviews
8.3
8.3/10 based on 884 reviews
Doug
United Kingdom,
March
2024
8.0/10
My stay at the hotel was cozy and convenient. The rooms were nice, comfortable, and clean, although a bit too warm for my liking even with the aircon on. The service was exceptional, with the staff going out of their way to ensure a memorable experience. The location was lovely, offering panoramic views and a pleasant atmosphere. However, the dining experience had some ups and downs. Overall, a pleasant stay with minor hiccups.
Rooms
8.0
I found the rooms nice, comfortable, and clean, but a bit too warm.
Service
9.0
The staff did their best to make our stay memorable.
Location
8.0
The location was delightful, offering panoramic views and a pleasant atmosphere.
Dining
7.0
The dining experience had its ups and downs with varied choices but some cleanliness issues.
Facilities
The hotel facilities were adequate for a comfortable stay.
Cozy atmosphere
Room temperature too warm
Joy
United Kingdom,
February
2024
7.6/10
The hotel's rooms were very big, clean, and quiet, although a bit dated and overpriced for what they offered. Sitting in the atrium could be a drawback, but the service was polite and attentive. The location is stunning with simple touches, although a bit small for the number of guests. The dining experience was a mix of wonderful continental and ordered food but may lack attentive service at times. Facilities were generally good. A champagne reception might interrupt your relaxation, and the best spa hotels recommendation might set overly high expectations.
Rooms
7.0
The room next door was very big, clean, and quiet, albeit a bit dated and overpriced.
Service
8.0
The service was friendly and attentive overall, with room for improvement in some areas.
Location
8.0
The location is truly stunning with a few simple touches; however, it might feel small for the number of guests using the facilities.
Dining
7.0
The dining experience offered wonderful continental and ordered food, but service lapses could occur.
Facilities
8.0
The hotel facilities were generally good, with a few minor interruptions like the champagne reception.
Jim
United States,
October
2023
7.6/10
The hotel room was lovely with a nice view, though a bit outdated for the price. The spacious and air-conditioned room was a real plus point. The service provided by the hotel staff, even in challenging conditions, was very courteous and helpful. The location is beautiful and exceptional, convenient for exploring the area.
Rooms
7.0
The room was nice, with a lovely view, but perhaps a little tired. It didn't feel very luxurious for the price paid. However, it was beautiful, spacious, and air-conditioned, which was a real bonus.
Service
8.0
The hotel staff were doing their best even on the hottest day of the year and were very courteous and helpful.
Location
9.0
The location was exceptional, not far from Cheltenham and within walking distance of Prestbury. It was made better by the attentive staff arranging things and looking after guests.
Dining
6.0
Facilities
8.0
The facilities provided were good with a lovely food menu and a choice of drinks. The room ambiance was elegant, with high ceilings and beautiful wood panelled walls.
Charles
United States,
October
2023
8.0/10
My stay at the hotel was excellent with super comfortable beds, a luxurious shower, beautiful views, and our very own Nespresso machine in the room. The air conditioning was a bit useless, but overall the room was clean, comfortable, and a good size with wonderful countryside views. The bathroom was excellent. The location was perfect for exploring nearby attractions, and the hotel itself offered fine views of Cheltenham racecourse and the surrounding countryside. However, the dining experience was not as expected, with some service issues during breakfast.
Rooms
9.0
The room was perfect with super comfortable beds, a luxury shower, beautiful views, and our own Nespresso machine. The air conditioning could be improved.
Service
7.0
The service was satisfactory overall, but there were some slight issues that needed attention. The staff was friendly but a bit slow in responding at times.
Location
9.0
The location was ideal for our trips to various nearby towns and attractions, offering fine views of the Cheltenham racecourse and the Cotswold stone buildings.
Dining
7.0
The dining experience had some service issues during breakfast, but overall the quality was good. Breakfast was included in most rates.
Facilities
8.0
The facilities were adequate for a pleasant stay with no major issues.
beautiful views
dining service
Lucy
United Kingdom,
July
2023
6.8/10
The hotel offers comfortable rooms with large four-poster beds, but the music from the bar below could be heard in the rooms all evening. The service, while helpful, seemed a bit disorganized at times. The grounds are delightful, with views of Cheltenham racecourse, but the lack of sanitization between clients was concerning. The dining experience was satisfactory, although the breakfast was not exceptional.
Rooms
7.0
The rooms were not huge, but the large four-poster beds provided comfort upon arrival at noon.
Service
6.0
Location
8.0
The hotel's location close to the busy Cheltenham area and the delightful grounds with a view of the racecourse were appealing, but the lack of sanitization between clients was a downside.
Dining
7.0
The dining area had lovely decor, but the breakfast options were limited.
Facilities
6.0
The hotel offers standard facilities but lacks a relaxation area, with satisfactory dining options.
Elizabeth
United States,
June
2023
6.6/10
The hotel provides a comfortable stay in a beautiful building and setting, with lovely views from every angle. The dining experience could be improved, but the location and service are noteworthy highlights.
Rooms
6.0
The rooms, resembling a suite layout, were slightly dark and in need of additional cleaning attention. However, they were decently comfortable for a stay.
Service
6.0
The service was a bit chaotic at times, with staff rushing around to keep up. Despite some confusion, check-in was smooth and efficient.
Location
8.0
The location is fabulous, with scenic views in every direction and easy access to nearby attractions.
Dining
6.0
The breakfast experience had room for improvement, with some cleanliness issues and limited options. On the upside, there was a good variety available.
Facilities
7.0
Facilities are well-maintained, including a pool area that adds to the overall enjoyment of the stay.
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